There are many reasons customers buy from us, here are 15 reasons customers buy Votsch and Weiss chambers from DACTEC Ltd.
1. The quality and reliability of these chambers is well known.
2. The chambers are economical to run, quiet, fast and well protected.
3. A wide range of accessories are available.
4. Chambers can be designed specifically to your needs.
5. The chambers are highly advanced electronically and can be networked in numerous ways.
6. Votsch and Weiss manufacture their products with ISO accreditation and have been in production since 1929.
7. They are a Trust, not a limited company therefore their cash flow is secured and they will be around for a long time. Also they hold spare parts for chambers that are older than 15 years.
8.DACTEC is an Irish laboratory supplies company based in Dublin. Other manufacturers service from outside of Ireland making it slow and expensive.
9. DACTEC has many satisfied customers on the island of Ireland. We can put you in touch with them as references if required.
10. We have been trained by Votsch and Weiss on product knowledge and service support, plus we have extensive experience as we have been working on these chambers since 1988.
11. Although our response time is very fast we give great phone service too, and where possible we will solve the problem over the phone, thereby reducing costs and speeding up the process. We are available by phone 24/7/365 for support on Votsch and Weiss products, which is unique to us.
12.We can do legally compliant refrigeration repair, then and there, no call back, which is also unique to us. See our Service Support here.
13. As sole agents we have a direct line to Votsch and Weiss having access rights to technical advice and to the deepest service levels.
14. We carry a large stock of spare parts with us, so the repair can usually be done on the spot. We can get unusual parts in approximately 24 hours from Germany.
15. We are ISO9001 accredited.
As the sole supplier of Votsch and Weiss laboratory and production chambers in Ireland we consider ourselves quite fortunate to have a stable base of regular customers buying Votsch and Weiss products.
If you would like to discuss any of the points raised in our blog ’15 reasons customers buy Votsch and Weiss chambers from DACTEC Ltd’, please do get in touch. You can contact us here.