Frequently Asked Questions
You may find some useful information in our FAQ’s.
Do you need HUMIDITY for your test? Does the temperature need to be RAMPED? What SIZE will you need i.e. what dimensions is your test sample?
For help with this question see our blog Choosing a Weiss or Votsch chamber.
There’s such a wide range of Weiss and Votsch chambers available for many different applications and with a large number of options available, we would need to discuss which chamber best suits your needs in order to give you a price. See above and/or contact us
The most popular standard chambers are kept in stock in Germany and take approximately 4 weeks from the date we receive a PO; including shipping, see the list of stock chambers here.
If the chamber you require is not standard or in not stock, it will have to made for you and depending on the configuration, manufacturing will take a minimum of 5 weeks plus approximately 2 weeks shipping.
No……we do not sell second hand chambers.
Full Dublin based service support, including fast repairs. We are certified for refrigeration and carry a large stock of spare parts in Dublin. We also offer traceable calibration and training.
We have 3 types of Service contracts available, click here for more information. Phone support 24/7/365.
We offer full IQOQPQs, IPVs, calibrations, validation and documentation, traceable to national standards. We provide calibration and training during installation of your chamber. We can also offer you additional training if required.
For more information click here. We can also disposal of any chamber we replace.
In the operator’s manual; (towards the back), there is a list of errors.
If this does not answer your question either call Dave +353 (0)87 2370674; 24/7/365 or email us. Contact us
Check for error messages on the chamber display. If you have an error message, quit the error and restart the chamber.
If you still have problems check the operator’s manual; (towards the back), there is a list of errors.
If this does not answer your question you can call Dave 24/7/365; +353 (0)87 2370674 and/or email Contact us
Check for services required in the Technical Offer Text supplied when you were quoted for the chamber.
Also see our blog; Installation Requirements for your new Chamber.
Yes……for applications down to -40⁰C we use R449A, Global Warming Potential (GWP) of 1397 and for applications down to -70⁰C the award winning R469A (WT69) GWP 1357 is available in an increasing number of chambers. This means that in many chambers an annual leak test may not be mandatory.
See our blog on R469A (WT69); The new WT69 refrigerant replaces R23.
Our office is open from 9am to 5pm Monday to Friday to assist with queries, service and sales support; +353 (0)1 2589816.
If you have a Service query you can call Dave 24/7/365; +353 (0)87 2370674.
For Sales queries call Dave +353 (0)87 2370674 or Cara +353 (0)87 2317883 and/or email; Contact us.
If you can’t find an answer to your question either call Dave 087 2370674; or Cara +353 087 2317883 24/7/365 or email us.