DACTEC’s Covid-19 support policy: When the situation worsened with the new variants, we like many were working from home. Now that the situation has improved, we have resumed normal visits to our Customer’s sites, albeit with the usual precautions and will continue to do so as long as the numbers remain reasonable.
Many issues can be solved remotely, see our blog on how we are continuing to support our customers remotely. We are contactable by phone or email and are available, as usual, free of charge, 24/7/365 by phone to either
Mob: 087 237 0674 or Office: 01 285 9816.
We can of course get parts out to you as before. We have most parts in stock in Dublin and the rest can ship from Germany. You can usually have those from Germany in approx.10 days but if you need them urgently, we can use TNT Express which is usually 24 hours.
As for sales we are available by email, phone, Skype, Zoom, Microsoft Teams etc as normal. For the moment visits are a little problematic.
If you have any concerns please do get in touch, we are here to support you – Contact us.
For the latest updates on Covid-19 from the HSE click here.
Keep safe. Dave & Cara Toner.