Introduction In this blog post, we will explore the reasons why our customers highly value local service when it comes to their Weiss Technik chambers and ovens. We believe that the support provided by us, DACTEC, Weiss’s sole agent in Ireland, offers numerous benefits to customers, and we will delve into various scenarios to illustrate […]
In the ever-evolving landscape of customer service, adaptability is key. While remote service support has been in practice for some time, it took a giant leap forward between 2020 and 2022 due to the unprecedented circumstances brought about by the COVID-19 pandemic. Travel restrictions and social distancing measures made remote support not just a viable option […]